This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article.
Resolution Hotfix informationĪ supported hotfix is available from Microsoft. Additionally, depending on the application implementation, you may receive several error messages. Therefore, the WBF-based application cannot use the fingerprint reader. When you retract and then insert the fingerprint reader while the fingerprint reader is capturing an image, the WUDFUsbccidDriver.dll driver crashes. Additionally, the Biometric Devices control panel shows that the device is not available. When you start the Biometric Devices control panel and then insert the fingerprint reader to enroll a fingerprint template finger for the logon functionality by using WBF, the WUDFUsbccidDriver.dll driver crashes. You connect the fingerprint reader to the computer and then install the WBF driver for the device. In this scenario, you may experience one of the following issues. You use a fingerprint reader for Windows logon or for a Windows Biometric Framework (WBF)-based application. You have a computer that is running Windows 7 or Windows Server 2008 R2.
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